Refund policy

Freshness Guarantee & Claims
All merchandise is guaranteed to be fresh and should be inspected immediately upon arrival. Credit will not be granted if unsatisfactory items are discarded or partially consumed. Please keep all packaging intact for returns. All claims must be made within twenty-four (24) hours of receipt of shipment by emailing smokeshackfamily@gmail.com. Once the claim is received and accepted by Smoke Shack Meats, we will automatically reship the merchandise.